Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Where We Ship
We ship to the EU and most of the rest of Europe, including the United Kingdom and Switzerland, as well as the United States, Canada, Australia and New Zealand. At checkout you can see every country we deliver to.

Shipping Rates & Delivery Estimates
Shipping is free on all orders. Standard shipping usually takes 8-10 business days. Customers are responsible for providing the correct shipping address at checkout. If an incorrect address is provided, any additional costs incurred for reshipping or damages due to misdelivery are the customer's responsibility.

Order Tracking
Once your order has shipped, you will receive a tracking number via email.

Customs, Duties & Taxes
All taxes and import duties are included in the price you pay at checkout. You will never pay extra charges on delivery.

Returns & Exchanges
Customers are responsible for any costs incurred for returning an item. For more details, please refer to our return policy.

If you have any questions about our shipping policy, please contact us at [email protected]

Last update: November 2026